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Soft Skills Training for Middle Managers

This training is designed to enhance their interpersonal and leadership capabilities, empowering them to lead with confidence, communicate effectively, and drive team performance in dynamic work environments. Through interactive sessions, real-life case studies, and practical tools, participants will develop essential soft skills such as communication, emotional intelligence, conflict resolution, adaptability, coaching, and team collaboration. The programme also focuses on building self-awareness and the ability to influence, inspire, and manage people with empathy and accountability.

Programme Inclusions
  • Globally Recognized Professional Certificate
  • Digital Training Resources
  • Essential Stationery
  • Tea/Coffee Breaks
  • Working Lunches
  • Cultural Evening Experience: Bangkok Dinner Cruise on the Chao Phraya River
What You Will Achieve

By the end of this training, participants will be able to:

  • Demonstrate greater emotional intelligence in handling workplace relationships and conflict
  • Apply active listening and assertiveness to enhance collaboration and trust
  • Manage and motivate diverse teams through positive influence and coaching techniques
  • Resolve conflicts constructively and navigate difficult conversations professionally
  • Adapt effectively to change and uncertainty in a leadership context
  • Strengthen decision-making, problem-solving, and critical thinking under pressure
  • Build stronger cross-functional relationships and contribute to a more cohesive team culture
What You Will Learn

Day 1 : Communication

 

  • Developing Active Listening Skills
  • Communication model
  • Speaking like a STAR
  • Cross-cultural communication

     

Day 2 : Emotional Intelligence + Motivation

  • Introduction to EQ
  • Understand Empathy
  • Motivating Factors
  • Satisfying & Motivating Employees
Methodology

Well-balanced theoretical and practical methodology, which includes interactive discussions, case studies, interactive activities/exercises and assignments to understand the concepts and their applicability

Evaluation Criteria

Participants must have attended the sessions at least 80% of the sessions in order to receive a CERTIFICATE from Asia Pacific Regional Hub – Corporate Training Division of EIU–Paris

Special Features You Won’t Find Anywhere Else

Discussions are based on extensive practical experience, not just theory. Engaging interactions characterize the training sessions from start to finish, keeping everyone involved in the learning process, and applying what is learned to real-life work situations and circumstances. Collaborative work is assigned for enhance learning and mastery of knowledge and/or skills.

Who Should Attend

This training is specifically designed for professionals in middle management roles who are responsible for leading teams, communicating across departments, and driving day-to-day operations. Ideal participants include:

-Middle Managers and Team Leaders seeking to enhance leadership presence and interpersonal effectiveness

-Supervisors and Functional Heads who manage both people and processes

-Newly promoted managers transitioning from technical roles to people management

-Project Managers and Coordinators working with cross-functional teams

-High-potential staff being prepared for future leadership responsibilities

-Anyone in a management role who wants to improve communication, emotional intelligence, and team engagement

Global Recognition & Accreditation

EIU–Paris is internationally acknowledged for academic excellence and innovation

Active Memberships in:

1,099 USD

Duration

2 Days

Mode of Delivery

Onsite

Program Language

English

For more information, contact:

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Empowering Talent,Enabling Excellence