• Globally Recognized Professional Certificate
• Digital Training Resources
• Essential Stationery
• Tea/Coffee Breaks
• Working Lunches
• Cultural Evening Experience: Bangkok Dinner Cruise on the Chao Phraya River

By the end of this training, participants will be able to:

• Demonstrate greater emotional intelligence in handling workplace relationships and conflict
• Apply active listening and assertiveness to enhance collaboration and trust
• Manage and motivate diverse teams through positive influence and coaching techniques
• Resolve conflicts constructively and navigate difficult conversations professionally
• Adapt effectively to change and uncertainty in a leadership context
• Strengthen decision-making, problem-solving, and critical thinking under pressure
• Build stronger cross-functional relationships and contribute to a more cohesive team culture

Day 1 : Communication

• Developing Active Listening Skills
• Communication model
• Speaking like a STAR
• Cross-cultural communication

   

Day 2 : Emotional Intelligence + Motivation

• Introduction to EQ
• Understand Empathy
• Motivating Factors
• Satisfying & Motivating Employees

Well-balanced theoretical and practical methodology, which includes interactive discussions, case studies, interactive activities/exercises and assignments to understand the concepts and their applicability

Participants must have attended the sessions at least 80% of the sessions in order to receive a CERTIFICATE from Asia Pacific Regional Hub – Corporate Training Division of EIU–Paris

Discussions are based on extensive practical experience, not just theory. Engaging interactions characterize the training sessions from start to finish, keeping everyone involved in the learning process, and applying what is learned to real-life work situations and circumstances. Collaborative work is assigned for enhance learning and mastery of knowledge and/or skills.

This training is specifically designed for professionals in middle management roles who are responsible for leading teams, communicating across departments, and driving day-to-day operations. Ideal participants include:

-Middle Managers and Team Leaders seeking to enhance leadership presence and interpersonal effectiveness

-Supervisors and Functional Heads who manage both people and processes

-Newly promoted managers transitioning from technical roles to people management

-Project Managers and Coordinators working with cross-functional teams

-High-potential staff being prepared for future leadership responsibilities

-Anyone in a management role who wants to improve communication, emotional intelligence, and team engagement

EIU–Paris is internationally acknowledged for academic excellence and innovation

• ASIC (UK) Premier Institution View Membership Status
• QS 5-Star Rating in Teaching, Online Learning, Graduate Employability View Global Ratings

Active Memberships in:

• Business Graduates Association (BGA) View Membership Status
• Association for Transnational Higher Education Accreditation (ATHEA) View Membership Status
• European Council for Business Education (ECBE) View Membership Status