• Globally Recognized Professional Certificate
• Digital Training Resources
• Essential Stationery
• Tea/Coffee Breaks
• Working Lunches
• Cultural Evening Experience: Bangkok Dinner Cruise on the Chao Phraya River

Upon the completion of this course, you will be able to:

• Identify effective communication styles and techniques.
• Discuss different tools and techniques to enhance communication skills.
• Determine and practice technique to communicate for results.

Day 1:

Module 1: Communication Process, Tools and Techniques

• Elements of Effective Communication Process
• Verbal and Nonverbal Communication
• Effective Tools and Techniques
• Communication Styles

Module 2: Purpose and Organization

• Purposes to Communicate
• Crafting the message
• Organizing to deliver the message

   

Module 3: Business Presentations

• Planning the presentation
• Preparing the presentation
• Power Point Presentation
• Delivering the presentation

Day 2:

Module 4: Business Meetings

• Qualities of productive meetings
• The agenda
• Roles in the meetings
• The minutes/notes

   

Module 5: Relationships and Challenging Communication

• Building relationships
• Personal communication Skills
• Professional communication Skills
• Challenging conversations

Well-balanced theoretical and practical methodology, which includes interactive discussions, case studies, interactive activities/exercises and assignments to understand the concepts and their applicability

Participants must have attended the sessions at least 80% of the sessions in order to receive a CERTIFICATE from Asia Pacific Regional Hub – Corporate Training Division of EIU–Paris

Discussions are based on extensive practical experience, not just theory. Engaging interactions characterize the training sessions from start to finish, keeping everyone involved in the learning process, and applying what is learned to real-life work situations and circumstances. Collaborative work is assigned for enhance learning and mastery of knowledge and/or skills.

This training is ideal for individuals who already possess basic communication skills and are looking to elevate their ability to communicate effectively, persuasively, and confidently in both professional and interpersonal contexts. Suitable participants include:

• Managers and Team Leaders who regularly present ideas, give feedback, and engage in crucial conversations
• Customer Service Representatives and Client-Facing Roles who need to manage relationships and handle objections diplomatically
• Sales, Marketing, and Business Development Staff who want to influence and negotiate more effectively
• Trainers, Facilitators, and Public Speakers who wish to refine delivery, clarity, and audience engagement
• Anyone aiming to improve their active listening, assertiveness, storytelling, and non-verbal communication skills

EIU–Paris is internationally acknowledged for academic excellence and innovation

• ASIC (UK) Premier Institution View Membership Status
• QS 5-Star Rating in Teaching, Online Learning, Graduate Employability View Global Ratings

Active Memberships in:

• Business Graduates Association (BGA) View Membership Status
• Association for Transnational Higher Education Accreditation (ATHEA) View Membership Status
• European Council for Business Education (ECBE) View Membership Status